JAM IP News

JAM IP announces its new newsletter : JAM tomorrow

Tue, 18 Nov 2008 18:00:00 GMT

Now available is the first issue of the new JAM IP newsletter.

View the current issue now.
Subscribe to future issues of the newsletter

Event: CCA Customer Contact Convention - 18 & 19 November 2008 - EICC, Edinburgh

Thu, 13 Nov 2008 19:00:00 GMT

The Customer Contact Convention is the leading event for senior customer contact professionals and we’re delighted to be sponsoring the event for 2008.

In this current economic climate, there’s never been a more important time to focus on your customers. This ‘must attend’ event will look at the latest innovative solutions on a wide-range of issues.

Register now by visiting www.customercontactconvention.com

JAM IP offers a 2 for 1 discount on OpenCONTACT predictive dialler agent licences

Mon, 13 Oct 2008 09:00:00 GMT

JAM IP is offering their OpenCONTACT predictive dialler with a special discount on agent licenses. Buy before 31 December 2008 and we will give you two agent licenses for each one you purchase.

Event: "Contact Centres & the Customer of the Future Seminar"

Fri, 20 Jun 2008 09:00:00 GMT

Tuesday 15 July, Cisco Systems, Bedfont Lakes, Middlesex
Thursday 17 July, Cisco Systems, Didsbury, Manchester
Join Contact Centre strategy and technology experts for this special briefing where we will examine this cultural shift and make recommendations on how businesses can effectively address the needs of the customer of the future.

JAM IP Appoints Chris Prophet as Channel Sales Director

Wed, 04 Jun 2008 08:00:00 GMT

JAM IP, the contact centre services organisation, today announces that Chris Prophet has joined the business and will be a key member of the management team.

JAM IP are the main sponsors for the CCA Business Briefing Seminar

Tue, 03 Jun 2008 08:00:00 GMT

"Why does change fail in contact centres? Avoiding the pitfalls of planning and achieving the Phase 2 Contact Centre" - 12th June 2008 : BT Auditorium, BT Centre, 81 Newgate Street, London EC1A 7AJ

JAM IP Announces Solution For Effectively Managing Outbound SMS

Tue, 04 Mar 2008 08:00:00 GMT

JAM IP today announced it has extended its OpenCONTACT suite with the new product OpenCONTACT Mobile, which manages outbound SMS, MMS and WAP push communication for contact centres.

JAM IP are the main sponsors of the CCA Briefing on "the Changing Customer"

Wed, 30 Jan 2008 08:00:00 GMT

JAM IP has just completed the latest in a series of seminars that provide insight into the latest self service technologies and how they are being deployed by organisations.

36% of JAM IP seminar attendees say they will be implementing speech technologies within one year, and 94% say SMS has a role to play in the contact centre

Thu, 22 Nov 2007 08:00:00

The recent CCA Business Briefing on the Changing Customer was a highly successful event, with JAM IP as the main sponsors on the day.

JAM IP Introduces Fast Track Consultancy Services

Thu, 13 Sep 2007 08:00:00

JAM IP is pleased to announce a series of consultancy services designed to provide quick economic results.